Protecting Critical Infrastructures

As a certified Minority Business Enterprise founded in 2002, iCrescendo is committed to supporting its customers and protecting their critical infrastructures. Thanks to CenterPoint Energy and its Supplier Diversity Initiative, iCrescendo was given the opportunity to compete and show its core competency in securing businesses with scalable solutions. In the past year, the company helped CenterPoint Energy roll out CyberLock in order to control access to its remote sites and comply with NERC Critical Infrastructure Protection Standards ahead of schedule.

Throughout the rollout, Dexter Hicks, CenterPoint Energy Corporate security manager, experienced excellent customer support from iCrescendo.  "[iCrescendo] stand[s] out among the other vendors I deal with," he said. "They provide constant feedback and always follow up phone conversations with a documented email that serves to help confirm understanding and record keeping."  Employees at iCrescendo continue to provide feedback in a positive manner on all of  Hicks' questions without prompting from him. "I am extremely pleased we chose iCrescendo as our provider for the CyberLock project," Hicks said.

Steve Dukes, Supplier Diversity Coordinator at CenterPoint Energy wrote, "iCrescendo won the Programmable Electronic Key and Lock System contract with CenterPoint Energy by their competitiveness and flexibility in representing a superior product."  As a solution provider that specializes in physical and logical security, iCrescendo's mission is to help customers deploy scalable web-enabled access control and IP video surveillance.  Its suite of products and services are designed to leverage IP convergence and to protect critical infrastructures, assets, information and people for virtually any business or organization.

"I'm extremely pleased we chose iCrescendo as our provider for the CyberLock project." - Dexter Hicks